Philosophy

Susie Brown's Bakery is a tasty mixture of Southern traditions with modern, big-city twists. Growing up in Kentucky, we're able to incorporate that undeniable flavor into everything we do- whether it is a kiss of Bourbon, that extra slab of butter, or just the recipe for love and southern hospitality that can't be shared! A love for food was embedded from a young age, and it truly was a source of comfort growing up. Food could bring together any group of people, fix any bad day, and change a feeling or mood with just one bite or smell. It was the happiness and unity that food represented that snagged chef Kimberly's heart. Bonding over stoves, ovens, grills, recipes, and even grocery stores are still the fondest of young memories.  We regularly reminisce on trying to flip an egg with Mom, manning the grill with Dad, and a lot of cakes, cornbreads, and homemade jam with family members.

While our heart is in baking and desserts, we make our way in the savory department as well! You'll find, as you follow us, our passion is just great food that makes people smile. We like to think of ourselves as a double threat- bakers who can cook! With such versatility, we are a great fit for all small catering events! Online for now, but we dream of a day that we have a homey place that can offer a delicious breakfast, lunch, dinner, and most definitely dessert!

Ordering Information

Our menu will change through the seasons and holidays. Check back frequently, follow on social media, or contact us directly for any questions about the menu.

Susie Brown's Bakery has made several modifications to current products, and added new products, to fit many different diets or allergies. Please ask about vegetarian, vegan, gluten-free, or allergy-free products!

Not all items are available for shipping- those items not available will be noted.

Returns are not available, but we strive for 100% enjoyment and satisfaction. Please contact us with any questions or concerns at any time!

Privacy Policy

Susie Brown’s Bakery

Last Updated: October 29, 2026

Susie Brown’s Bakery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, or subscribe to our communications.

Information We Collect

We may collect the following information when you interact with our business:

• Contact information: Your name, email address, phone number, and shipping or delivery address.

• Order information: Details about your purchases, order preferences, and fulfillment method.

• Communication preferences: Your preferences and consent for receiving marketing emails or text messages.

• Website information: Certain technical information, such as your IP address, browser type, or website usage data, may be collected through cookies or similar technologies, depending on our website settings.

How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping, delivery, and pickup.

• Communicate about orders, seasonal offerings, holiday pre-orders, and business announcements.

• Send promotional emails or text messages when you have provided the appropriate consent.

• Respond to questions and provide customer support.

• Maintain and improve our website, services, and customer experience.

• Meet applicable legal and regulatory obligations.

Text Message Communications

If you opt in to receive SMS messages from Susie Brown’s Bakery, you may receive messages about seasonal offerings, pre-orders, promotions, and bakery announcements.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP or request assistance by replying HELP.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver text messages and operate our business, subject to appropriate restrictions.

Your consent to receive marketing text messages is not a condition of purchase.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers when necessary to operate our business, such as payment processors, website and order management platforms, shipping providers, and SMS messaging providers.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand site usage, and improve your experience. The types of information collected depend on the tools and settings used on our website. You may be able to manage cookies through your browser settings.

Data Security and Retention

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. We retain information for as long as reasonably necessary to fulfill orders, maintain business records, meet legal obligations, and resolve disputes.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may unsubscribe from marketing text messages by replying STOP and unsubscribe from marketing emails using the unsubscribe link provided in the email.

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. To make a privacy-related request, contact us using the information below.

Third-Party Services

Our website may link to or use third-party services. Those services have their own privacy policies and practices, which we do not control.

Children's Privacy

Our website and marketing communications are not intended to collect personal information directly from children without appropriate authorization. If you believe a child has provided personal information inappropriately, please contact us so we can address the matter.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised update date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Susie Brown’s Bakery through our website.

Susie Brown’s Bakery — SMS Messaging Terms

By opting in to receive text messages from Susie Brown’s Bakery, you agree to receive recurring SMS messages about seasonal offerings, pre-orders, holiday menus, promotions, and bakery announcements.

Message Frequency: Message frequency varies based on seasonal offerings and bakery announcements.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You can opt out at any time by replying STOP to any message. After opting out, you will receive a confirmation message, and no further marketing messages will be sent unless you opt in again.

Help: For assistance, reply HELP to any message or contact us directly through our website.

Consent: Consent to receive marketing text messages is not a condition of purchase. By subscribing, you confirm that you are the authorized user of the mobile number provided or have the account holder’s permission to subscribe.

Privacy: Your information will be handled in accordance with our Privacy Policy. Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Changes to These Terms: Susie Brown’s Bakery may update these terms from time to time. Any updates will be posted on this page.

Contact: For questions about these terms, please contact Susie Brown’s Bakery through our website.